We're here to help
Stuck on something? Let's sort it out.
Most questions already have an answer below. If not, drop us a note — a real human replies, usually within a day.
FAQ
Frequently asked
Quick answers to the questions we hear the most
After checkout you get a confirmation email with download links. You can also re-download anytime from your account page under "My orders". Links are valid for 30 days and refresh on demand.
Sign in and head to your member dashboard at /app. The full library, interactive sheet viewer, favorites, and collections all live there. Membership access activates within seconds of checkout.
Digital sheet music is non-refundable once downloaded — but if something's wrong with a file, wasn't what you expected, or you purchased by mistake, email us and we'll make it right. Memberships can be cancelled any time from your account.
Yes. All PDFs are unwatermarked, print-friendly, and formatted for letter/A4 paper. Print them for personal use, mark them up, take them to your teacher — they're yours.
Every arrangement is played and rated by a real pianist before publication. Levels range from Starter (0–1 year of piano) to Professional (10+ years). Most sheets ship in multiple difficulty variants so you can pick the one that matches where you are.
Many sheets include MIDI and MusicXML add-ons at checkout. If a sheet supports them, you'll see the options on the product page. Members can access these directly from the interactive viewer.
Yes — we ship physical books worldwide via a print-on-demand partner. Tracking is included. Delivery typically takes 7–14 business days depending on destination.
Head to your account settings to update your display name, username, or email. If you want to delete your account entirely, send us a note below and we'll take care of it — your purchases stay accessible by email in case you come back.
Still looking for an answer?
Fill out the form below and a human replies — not a bot, not a canned response.
Get in touch
We read every message. Tell us what's happening and we'll sort it out.
We're here to help
Have an idea, not a problem?
Suggest a sheet, request a feature, or upvote someone else's idea on the public idea board.